If you are unable to use the NHS App, NHS Website or SystmOnline to request your prescriptions, you can use ‘Rapid Health’ instead. This service is open 6am to 6pm, Monday to Friday (except Bank Holidays).

To make a Prescription Request via Rapid Health:

1. Select and click the round button below which has the name of the surgery you are registered with

2. Select ‘Questions and Admin’ followed by ‘Repeat Prescription Request'

3. Complete and submit the form and your request will be actioned

Note: If you require 24/7 access for ordering prescriptions, you can use the NHS App, NHS Website or SystmOnline