We are closed on Monday 30th August 2021 for the Bank Holiday. Please read on, for guidance on what to do if you feel unwell whilst we are closed:

Your local pharmacist can offer clinical advice and over-the-counter medicines for a range of minor illnesses. If you have Covid-19 symptoms do not visit your pharmacist. Follow the advice online at: When to self-isolate and what to do - Coronavirus (COVID-19) - NHS (www.nhs.uk)

The Urgent Treatment Centre at Lymington New Forest Hospital is available 365 days a year from 08:00am - 21:00hrs. This is a walk in service and for patients who are suffering from an urgent minor illness which is new i.e. its not a long term condition or illness which the patient has been suffering with for more than a couple of days. Details can be found here: Lymington Urgent Treatment Centre | PHL Group Ltd. If you have Covid-19 symptoms do not visit The Urgent Treatment Centre - Visit When to self-isolate and what to do - Coronavirus (COVID-19) - NHS (www.nhs.uk)

NHS 111 can help if you have an urgent medical problem when your GP practice is closed. Dial 111 on any phone for advice, or visit NHS 111 online

Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

The Surgery Hordle is our branch surgery; it works in the following way:

• Only patients with an appointment will be seen
• Appointments are made only though the Health Centre (01425) 621188
• Hordle surgery has NO emergency facilities, so ALL emergencies will still only be seen at the Health Centre
• Patients arriving without an appointment will always be redirected to the Health Centre
• Repeat prescriptions can only be collected at the Health Centre
• Most treatment room tasks, especially blood tests, only take place at the Health Centre
• Doctors will attend by rota. It may not be possible to see the doctor of your choice as quickly at Hordle as it would be in the Health Centre.

Due to COVID-19 extended hours provison may differ - please contact your usual site for details. 

From the 1st February 2020 we will be providing extended hours between 6:30-8:00pm Monday-Thursday at The Arnewood Practice, Milton Medical Centre.

Offering a range of routine appointments with GPs, Nurses and Health Care Assistants to provide better access for patients from across Coastal Medical Partnership who struggle to attend during normal working hours.

Staff from all three sites will be covering these hours, so don’t worry—you will still be able to see a Doctor you know! Bookings will be managed by your registered practice, so you can just call Reception as normal.

Extended hours are for pre-booked, routine care only. If you require medical attention during core hours (08:00 - 18:30) this will continue to be provided at your usual registered practice.

When the surgeries are closed the Out Of Hours Service will take on the responsibility for providing health services. The service will also be available on Bank Holidays.

Only contact the Out of Hours service if you have a medical problem that cannot wait until your surgery opens. This service is available by telephoning 111.

The 111 service, available 24 hours a day, can also signpost you to the most appropriate local service.

Urgent Treatment Centre

The Urgent Treatment Centre in Lymington Hospital is run by PHL.

When can I be seen?

Lymington Hospital Urgent Treatment Centre, 7 days a week - 08:00 – 21:00

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.